Privacy Policy

MV Retail Advisory respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or engaging with our services, you consent to the collection and use of your information as described in this Privacy Policy.

We may collect personal information necessary to provide our services and operate our business, including:

Personal information, such as:

• Name

• Email address

• Phone number

• Company name

• Job title or role

Business information, such as:

• Company details

• Business strategy information

• Commercial and operational information relevant to advisory services

Website usage information, including:

• IP address

• Browser type and device information

• Website interaction data

• Cookies and analytics data

We only collect information that is reasonably necessary to provide our services or operate our website.

We may collect personal information through:

• Contact forms on our website

• Email or direct communication

• Service enquiries or consultation bookings

• Client engagements and advisory projects

• Website analytics and cookies

• Marketing subscriptions or newsletter sign-ups

Information may also be collected when you voluntarily provide it to us during business interactions.

We may use personal information for the following purposes:

• Providing retail advisory and consulting services

• Responding to enquiries or service requests

• Managing client relationships and engagements

• Delivering proposals, reports, or advisory materials

• Improving our website, services, and client experience

• Sending business updates, insights, marketing communications, or service information

• Complying with legal or regulatory obligations

Where we send marketing communications, recipients may opt out at any time.

MV Retail Advisory may use personal information to send marketing communications, industry insights, service updates, or other business-related information that may be relevant to clients or prospective clients.

These communications may be delivered via email, digital platforms, or other appropriate channels.

You may opt out of receiving marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us directly.

Where permitted by law, MV Retail Advisory may use personal information for direct marketing purposes where individuals have consented to receive communications or where it would be reasonably expected as part of a business relationship.

MV Retail Advisory does not sell, rent, or trade personal information to third parties.

We may disclose personal information only where reasonably necessary, including to:

• Employees, contractors, or consultants involved in delivering services

• Professional advisers such as legal, accounting, or compliance professionals

• Technology providers supporting website or operational systems

• Government authorities or regulators where required by law

Where third-party providers are used, we take reasonable steps to ensure they comply with appropriate privacy obligations.

Some of our technology service providers or systems used to store or process information may be located outside Australia. As a result, personal information may be transferred to and stored in overseas jurisdictions.

MV Retail Advisory takes reasonable steps to ensure that any overseas service providers handle personal information in accordance with appropriate privacy and security standards.

MV Retail Advisory takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Security measures may include:

• Secure systems and software

• Controlled access to sensitive information

• Confidentiality obligations for employees and contractors

However, no method of data transmission over the internet can be guaranteed to be completely secure.

Our website may use cookies and analytics tools to understand website traffic and improve user experience.

Cookies may collect information such as:

• Pages visited

• Time spent on the website

• Browser and device information

You can control or disable cookies through your browser settings.

You may request access to the personal information we hold about you and request corrections if the information is inaccurate or outdated.

Requests can be made by contacting us using the contact details provided below.

MV Retail Advisory retains personal information only for as long as necessary to provide services, meet legal obligations, or support legitimate business purposes.

When information is no longer required, reasonable steps will be taken to securely destroy or de-identify the data.

Our website may contain links to third-party websites.

MV Retail Advisory is not responsible for the privacy practices of external websites. Users should review the privacy policies of those websites independently.

If you believe your privacy has been breached, you may contact MV Retail Advisory using the contact details provided in this policy.

We will investigate and respond to complaints within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

www.oaic.gov.au

MV Retail Advisory may update this Privacy Policy from time to time.

Any updates will be published on this page with the revised effective date.

Continued use of our website or services constitutes acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

MV Retail Advisory
Email: info@mvretailadvisory.com.au
Location: Melbourne, Victoria, Australia