Terms and Conditions

MV Retail Advisory provides commercial strategy, retail advisory, and business consulting services based on industry experience and market knowledge. Our services include, but are not limited to:

• Retail strategy development

• Market entry advisory

• Commercial asset lending

• Sourcing and supply chain advisory

• Merchandise buying, planning, and pricing strategy

• Growth and scaling advisory

• Web design and development

• Social media management

All services are provided on a professional advisory basis to support commercial decision-making.

Our services do not constitute legal, financial, accounting, tax, or investment advice unless expressly agreed in writing. Clients should obtain independent professional advice from appropriately qualified advisers before making business, financial, or investment decisions where appropriate.

All recommendations provided by MV Retail Advisory should be assessed by the client in the context of their own business circumstances, and all final business decisions remain the responsibility of the client.

MV Retail Advisory provides strategic, commercial, and operational advice based on professional experience, industry knowledge, and the information made available to us by the client.

While we aim to deliver commercially sound strategies and recommendations designed to support business growth, MV Retail Advisory does not guarantee specific business outcomes.

In particular, we do not guarantee:

• Specific revenue or sales outcomes

• Profitability increases or financial performance improvements

• Retail listings, distribution approvals, or supplier acceptance by retailers

• Investment, funding, or capital-raising outcomes

• Commercial agreements with third parties

All business decisions made following our advice remain solely the responsibility of the client. The client acknowledges that the implementation of any recommendations, and the resulting commercial outcomes, depend on multiple external factors beyond the control of MV Retail Advisory.

Clients agree to:

• Provide accurate, complete, and up-to-date information relevant to the advisory services being provided.

• Respond to requests for information, documentation, or clarification within a reasonable timeframe.

• Cooperate with MV Retail Advisory and provide reasonable access to personnel, information, and resources required for the delivery of services.

• Exercise their own judgment when considering and implementing any recommendations provided by MV Retail Advisory.

• Implement recommendations at their own discretion unless otherwise agreed in writing.

• Maintain the confidentiality of any proprietary materials, frameworks, strategies, or documentation provided by MV Retail Advisory.

MV Retail Advisory relies on the accuracy and completeness of information supplied by the client. We are not responsible for any outcomes, decisions, or consequences arising from inaccurate, incomplete, or delayed information provided by the client, or for decisions made by third parties.

All content on this website, including but not limited to:

• Text

• Branding

• Graphics

• Logos

• Methodologies

• Frameworks

• Strategy documents

• Templates

• Reports and advisory materials

is the intellectual property of MV Retail Advisory unless otherwise stated.

This content is protected by applicable Australian copyright, trademark, and intellectual property laws.

No part of this website or any materials provided by MV Retail Advisory may be copied, reproduced, distributed, modified, republished, or exploited for commercial purposes without prior written permission.

All advisory materials, strategies, frameworks, methodologies, reports, templates, and documentation provided to clients remain the intellectual property of MV Retail Advisory, unless otherwise agreed in writing.

Clients are granted a limited, non-exclusive, non-transferable licence to use these materials solely for their internal business purposes.

Clients may not:

• Share these materials with third parties

• Reproduce or distribute them externally

• Use them to provide consulting services to other businesses

• Reverse engineer, adapt, or replicate MV Retail Advisory methodologies

Any unauthorised use of MV Retail Advisory intellectual property may result in legal action.

Where materials incorporate third-party intellectual property, those rights remain the property of their respective owners.

MV Retail Advisory respects the confidentiality of its clients. Any confidential or commercially sensitive information shared with us in connection with our advisory services will be treated as confidential and will not be disclosed to third parties without the client’s consent, except where disclosure is required by law.

For the purposes of these terms, confidential information includes any non-public business, financial, operational, strategic, or technical information shared between the client and MV Retail Advisory during the course of an engagement.

MV Retail Advisory may disclose confidential information to its employees, contractors, professional advisers, or service providers where reasonably necessary to deliver advisory services, provided that such parties are subject to appropriate confidentiality obligations.

Clients agree not to disclose, reproduce, or distribute any proprietary materials, frameworks, methodologies, pricing structures, strategic documents, or advisory content provided by MV Retail Advisory without prior written consent.

These confidentiality obligations survive the termination or completion of the advisory engagement.

Service fees are outlined in individual proposals, engagement letters, or service agreements provided to the client.

Unless otherwise agreed in writing:

• Payments are due within the timeframe specified on the relevant invoice.

• All fees are quoted exclusive of GST, which will be added where applicable in accordance with Australian tax law.

• Late payments may incur reasonable interest charges and/or the suspension of services until payment is received.

• MV Retail Advisory reserves the right to pause or delay work where invoices remain unpaid beyond the due date.

• Deposits or upfront payments are non-refundable once work has commenced, unless otherwise agreed in writing.

Where recovery action is required to collect outstanding payments, the client may be responsible for any reasonable debt recovery costs incurred.

During the course of an engagement, MV Retail Advisory may introduce clients to retailers, distributors, investors, commercial partners, or other industry contacts.

The client agrees that they will not bypass, circumvent, or attempt to circumvent MV Retail Advisory in order to directly pursue business relationships, negotiations, or transactions with any party introduced by MV Retail Advisory for a period of 24 months from the date of introduction.

Where a client engages in commercial discussions, negotiations, or agreements with a party introduced by MV Retail Advisory, the client agrees to do so in good faith and acknowledges the role of MV Retail Advisory in facilitating the introduction.

This clause does not prevent the client from conducting business with parties they had an existing relationship with prior to the introduction by MV Retail Advisory, provided that such relationship can be reasonably demonstrated.

To the maximum extent permitted by law, MV Retail Advisory excludes all liability for any indirect, incidental, special, or consequential loss or damage, including but not limited to loss of profits, loss of revenue, loss of business opportunities, or loss of anticipated savings arising from the use of, or reliance on, our advisory services.

MV Retail Advisory’s total liability for any claim arising out of or in connection with the provision of advisory services is limited to the total fees paid by the client for the specific service engagement giving rise to the claim.

Clients acknowledge that business outcomes, including retail listings, commercial agreements, revenue performance, and funding outcomes, are influenced by multiple market variables beyond the control of MV Retail Advisory.

Nothing in these terms excludes, restricts, or modifies any rights or remedies that cannot be excluded under applicable Australian law, including the Australian Consumer Law.

The client agrees to indemnify and hold harmless MV Retail Advisory, its directors, employees, contractors, and representatives from any claims, losses, damages, liabilities, costs, or expenses arising from:

• the client’s use or implementation of advice or recommendations provided by MV Retail Advisory

• inaccurate or incomplete information supplied by the client

• the client’s breach of these Terms and Conditions

• any unlawful or negligent conduct by the client.

By accessing or using this website, you agree not to:

• Use the website for any unlawful, fraudulent, or harmful purpose.

• Attempt to gain unauthorised access to the website, servers, systems, or associated databases.

• Interfere with or disrupt the operation, security, or functionality of the website.

• Upload, transmit, or distribute malware, viruses, or other harmful code.

• Use automated systems, scraping tools, or data extraction methods to collect information from the website without prior written consent.

• Copy, reproduce, distribute, or commercially exploit any website content except as permitted under these terms.

• Impersonate MV Retail Advisory, its representatives, or any other person or entity.

• MV Retail Advisory may update or modify these website terms at any time without prior notice.

MV Retail Advisory reserves the right to restrict or terminate access to the website where these terms are breached.

This website may contain links to third-party websites or external resources. These links are provided for convenience only.

MV Retail Advisory does not control, endorse, or take responsibility for the content, accuracy, availability, privacy practices, or business practices of any third-party websites.

Accessing third-party websites is done at the user’s own risk. MV Retail Advisory is not responsible for any loss, damage, or consequences that may arise from reliance on information or services provided by external websites.

The inclusion of any third-party link does not imply endorsement, recommendation, or approval of the content, products, or services offered by those websites.

Users should review the terms, privacy policies, and practices of any third-party websites they choose to access.

MV Retail Advisory reserves the right to refuse service, suspend access, or terminate advisory engagements where a client breaches these Terms or engages in conduct that may harm MV Retail Advisory, its services, or its reputation.

Without limitation, MV Retail Advisory may suspend or terminate services where:

• A client fails to comply with these Terms

• Fees remain unpaid beyond the agreed payment terms

• The client provides misleading or inaccurate information

• The client misuses proprietary materials or intellectual property

• The client engages in unlawful, abusive, or inappropriate conduct

Upon termination of an engagement:

• Any outstanding fees for services delivered up to the termination date remain payable

• Clients must cease using any proprietary materials, frameworks, or methodologies belonging to MV Retail Advisory except where otherwise agreed

• Confidentiality obligations and intellectual property protections will continue to apply after termination

MV Retail Advisory may also terminate engagements where continuing the engagement is no longer commercially viable or appropriate.

These Terms and Conditions, together with any proposals or engagement agreements issued by MV Retail Advisory, constitute the entire agreement between the parties in relation to the services provided.

They supersede any prior discussions, representations, or agreements relating to the subject matter.

These Terms and Conditions are governed by and construed in accordance with the laws of Victoria, Australia.

Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

MV Retail Advisory reserves the right to update or modify these Terms and Conditions at any time.

Any changes will be posted on this page and will take effect from the updated effective date displayed at the top of the Terms.

Users are responsible for reviewing these Terms periodically to ensure they remain aware of any updates.

Continued use of the website or engagement with MV Retail Advisory services after any changes are published constitutes acceptance of the revised Terms and Conditions.